🔒 Privacy Policy

Last updated: June 19, 2026

1. Introduction

PokerFi ("we", "our" or "company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use the institutional website PokerFiGame.com.

Important: This Privacy Policy applies exclusively to the institutional website PokerFiGame.com, including informational pages, blog content, forms, communications, promotional content, and support pages. The online poker platform available at play.pokerfigame.com has its own Terms of Use and Privacy Policy applicable to registered players, gameplay activities, deposits, withdrawals, identity verification, bonuses, and financial transactions.

2. Information We Collect

2.1 Information you provide:

  • - Name, when provided through forms or communications;
  • - Email address;
  • - Phone number or WhatsApp, when provided;
  • - Messages, requests, questions, or information submitted through contact forms, support, or official channels;
  • - Communication preferences, language, and interest in content, promotions, or updates.

2.2 Technical and browsing information:

  • - IP address;
  • - Device type, operating system, browser, and technical settings;
  • - Pages visited, browsing time, traffic source, and interactions with the website;
  • - Cookies, online identifiers, and similar technologies;
  • - Approximate location data derived from IP address, when applicable.

2.3 Data not covered by this website policy: This institutional website policy does not govern data specific to the gaming platform, such as KYC documents, gameplay history, deposits, withdrawals, blockchain wallet data, bonuses, financial transactions, anti-fraud audits, or operational gaming rules. These matters are governed by the specific documents of the play.pokerfigame.com platform.

2.4 Analytics Tools (Google Analytics): We may use data analytics services, such as Google Analytics, to statistically understand how the website is used, including most visited pages, average browsing time, traffic sources, and device type. This information helps us improve content, user experience, and website performance. For more details on how Google handles this data, see the Google Privacy Policy.

3. How We Use Your Information

We use your information to:

  • - Operate, maintain, and improve the institutional website;
  • - Respond to messages, support requests, questions, and business inquiries;
  • - Send important communications, informational content, updates, or promotional materials, when permitted;
  • - Measure audience, performance, campaigns, SEO, and website navigation;
  • - Protect the website against spam, abuse, unauthorized access, attacks, and suspicious activities;
  • - Comply with legal, regulatory, or competent authority obligations;
  • - Preserve the rights of PokerFi, users, and third parties.

4. Information Sharing

We do not sell your personal data. We may share information only when necessary and in the following situations:

  • - Service providers: hosting, infrastructure, email, security, analytics, forms, support, marketing, and operational tool providers;
  • - Legal authorities: when required by law, court order, administrative proceeding, or a valid request from a competent authority;
  • - Rights protection: when necessary to prevent fraud, abuse, security incidents, or to protect the rights, property, and safety of PokerFi, users, or third parties;
  • - Consent: when you explicitly authorize sharing.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, understand website usage, and protect our services.

5.1 Essential cookies: necessary for basic website operation, security, page loading, preferences, and technical resources.

5.2 Analytics cookies: used to measure traffic, visited pages, visit sources, and website performance, including tools such as Google Analytics.

5.3 Functional and preference cookies: used to remember language, browsing preferences, or settings selected by the user.

5.4 Cookie control: you may configure your browser to block or remove cookies. Some website features may be affected if cookies are disabled.

6. Data Security

We adopt reasonable technical and organizational measures to protect your information, including:

  • - SSL/TLS encryption for data transmission;
  • - Access controls and internal permissions;
  • - Security monitoring and abuse prevention;
  • - Backup, event logging, and recovery measures when applicable;
  • - Periodic review of security practices.

Despite our efforts, no system is absolutely secure. Users should also follow good security practices when browsing the internet.

7. Your Rights

Under applicable law, including the LGPD where applicable, you may request:

  • - Confirmation of the existence of data processing;
  • - Access to personal data processed;
  • - Correction of incomplete, inaccurate, or outdated data;
  • - Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
  • - Data portability, when applicable;
  • - Information about data sharing;
  • - Withdrawal of consent, when processing depends on consent;
  • - Objection to processing in situations provided by law.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, respond to requests, comply with legal obligations, preserve rights, resolve disputes, and protect the website against abuse or security incidents.

Technical logs, access records, security data, and contact information may be retained for the period necessary for legal, operational, anti-fraud, and institutional platform protection purposes.

9. International Transfer

Your data may be processed or stored on servers located outside Brazil, including countries where our hosting, analytics, security, email, and other operational providers are located. When applicable, we will adopt appropriate measures to protect the data in accordance with applicable law.

10. Minors

The PokerFi website and content are intended for people aged 18 or older. We do not intentionally collect information from minors. If we identify improper collection of a minor's data, we will take reasonable steps to delete that information.

11. Links to the Platform and Third Parties

The institutional website may contain links to the online poker platform, social networks, partners, payment channels, external tools, or third-party websites. Navigation in these environments may be subject to their own terms and policies. We recommend that you read the applicable documents before using external services or the gaming platform.

12. Changes to this Policy

We may update this Privacy Policy periodically. Relevant changes may be communicated through a notice on the website, official channels, or update of the "Last updated" date. Continued use of the website after changes are published indicates awareness of the updated version.

13. Data Protection Contact

For questions about this Privacy Policy, personal data requests, or exercise of rights, contact us:

This policy was prepared for the institutional website PokerFiGame.com and seeks to reflect practices compatible with the General Data Protection Law (LGPD) and other applicable regulations. We recommend that you review this policy regularly.

Last updated: June 19, 2026