🎯 Responsible Gaming

Last updated: September 2025

1. What are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us improve your browsing experience, remember your preferences, and provide personalized features.

2. How We Use Cookies

PokerFi uses cookies to:

• Ensure the proper functioning of the site
• Remember your language preferences and settings
• Analyze how you interact with our site to improve it
• Personalize content and ads
• Maintain the security of your account
• Provide more efficient customer support

3. Types of Cookies We Use

Essential Cookies

Necessary for the basic functioning of the site. Without them, some features may not be available.

Performance Cookies

Collect information about how you use our site, such as pages visited and time spent, to help us improve the experience.

Functionality Cookies

Remember your choices and preferences to personalize your experience on the site.

Marketing Cookies

Used to display relevant ads and measure the effectiveness of our advertising campaigns.

4. Cookie Management

You can control and manage cookies through your browser settings. However, disabling some cookies may affect the site's functionality.

5. Third-Party Cookies

Some cookies on our site are set by third-party services, such as Google Analytics, for traffic analysis and user experience improvement.

6. Your Rights

You have the right to:

• Accept or refuse non-essential cookies
• Request information about the cookies we use
• Demand the removal of your personal data

7. Contact

If you have questions about our cookie policy, contact us through the channels available on our site.

This policy may be updated periodically. We recommend that you review it regularly to stay informed about how we use cookies.

Last updated: September 2025

1. Introduction

PokerFi ("we", "our" or "company") is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use our online poker platform.

2. Information We Collect

2.1 Personal Information:

• Full name and identification data
• Date of birth and identity document
• Email address and phone number
• Residential address
• Banking information for transactions

2.2 Technical Information:

• IP address and geographic location
• Device and browser information
• Platform usage data
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Verify your identity and age (legal compliance)
• Process financial transactions
• Provide customer support
• Improve our services and features
• Send important communications about your account
• Prevent fraud and suspicious activities
• Comply with legal and regulatory obligations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• Service providers: Companies that help us operate the platform
• Legal authorities: When required by law or court order
• Rights protection: To protect our rights, property, or security
• Consent: When you explicitly authorize

5. Data Security

We implement robust security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encryption of sensitive data at rest
• Strict access controls
• Continuous security monitoring
• Secure backup and data recovery

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request information about data we hold
• Correction: Correct inaccurate or incomplete data
• Deletion: Request the removal of your data
• Portability: Receive your data in a readable format
• Opposition: Object to the processing of your data
• Restriction: Limit how we process your data

7. Data Retention

We keep your personal information only for as long as necessary to:

• Fulfill the purposes described in this policy
• Satisfy legal and regulatory obligations
• Resolve disputes and enforce agreements

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. See our Cookie Policy for more details.

9. International Transfer

Your data may be transferred and processed in countries outside Brazil. We ensure that such transfers are made with adequate protections and in compliance with applicable laws.

10. Minors

Our platform is intended exclusively for people 18 years or older. We do not intentionally collect information from minors. If we discover that we have collected data from a minor, we will take measures to delete that information.

11. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• Email to the address registered in your account
• Notice on the platform
• Update of the "Last updated" date

12. Contact

For questions about this Privacy Policy or to exercise your rights, contact us:

• Support: [email protected]

This policy is in compliance with the General Data Protection Law (LGPD) and other applicable regulations. We recommend that you review this policy regularly to stay informed about how we protect your privacy.

On our site, we believe that poker should be a form of healthy entertainment. Therefore, we actively promote Responsible Gaming and encourage all players to maintain control over the time and money invested in games.

Why is Responsible Gaming important?

Poker involves skill, strategy, and yes, also luck. When played in balance, it is an excellent form of leisure. But, like any game involving betting, it can become a problem if there are no clear limits. Our commitment is to ensure that you play safely, consciously, and with control.

Tips for playing responsibly:

• Set time and money limits before you start playing — and stick to them.
• Never play to try to recover losses. This can lead to impulsive decisions and greater losses.
• Avoid playing when you are sad, angry, or under the influence of alcohol or other substances.
• Treat poker as entertainment, not as a way to make money.
• Take regular breaks to keep your mind clear and the game healthy.
• Observe your gaming habits honestly.

Available support tools:

To help you maintain control, we offer resources that you can activate at any time:

• Deposit limits: Set a maximum amount that can be deposited per day, week, or month.
• Loss limits: Restrict how much you can lose in a given period.
• Time limit (pause): Take a temporary break from the game, with automatic account blocking during the chosen period.
• Self-exclusion: If you need a longer break, you can self-exclude from the site for a determined period or indefinitely.

Warning signs:

Pay attention if you:

• Play for longer or with more money than you intended.
• Feel guilt or regret after playing.
• Hide your gaming habits from friends or family.
• Fail to fulfill important commitments because of the game.
• Feel that you need to play to feel good or escape problems.

If you identify with any of these signs, it's time to rethink your relationship with the game.

We are here to help

Our support is always available to talk, clarify doubts, or guide you on how to use the control tools. In addition, we recognize the work of serious institutions that offer professional help to those facing problems with gambling.

Remember: playing should be fun, never a burden. Take care of your financial, emotional, and mental health.

How to Register on the PokerFi Platform:

For Deposits on the PokerFi Platform:

How to Withdraw Your Money from the PokerFi Platform:

Last updated: September 1, 2025

INTRODUCTION

Welcome to PokerFi!

Dear user,

We are excited to have you with us on the PokerFi poker platform, where we offer a unique and engaging online poker experience. Before you start exploring our tournaments and tables, it is essential that you read and fully understand our Terms of Use.

The Terms of Use are guidelines designed to ensure transparency, security, and fairness. They establish the responsibilities and rights of both you, the player, and PokerFi. By accepting them, you help ensure that everyone enjoys a positive, safe, and fair gaming experience.

1. Acceptance of Terms

By accessing and using the PokerFi platform, you agree to comply with and be subject to the following Terms of Use. If you do not agree with any part of these terms, you should not use our services.

2. Service Description

PokerFi is an online poker platform that offers poker games, tournaments, and related features. Our services are intended exclusively for entertainment and leisure purposes.

3. Eligibility

To use our services, you must:

• Be at least 18 years old
• Be legally capable of entering into contracts
• Not be in a territory where the use of our services is prohibited
• Provide true and accurate information during registration

4. User Account

When creating an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• Notifying us immediately of any unauthorized use
• Providing updated and accurate information
• Being responsible for all activities on your account

5. Acceptable Use

You agree not to:

• Use the platform for illegal or unauthorized activities
• Attempt to gain unauthorized access to systems or accounts
• Interfere with the normal operation of the platform
• Use software or methods to gain unfair advantage
• Share your account with third parties

6. Intellectual Property

All intellectual property rights related to the platform, including software, design, texts, images, and trademarks, are the exclusive property of PokerFi or its licensors.

7. Privacy

The use of your personal information is governed by our Privacy Policy, which is an integral part of these Terms of Use.

8. Limitation of Liability

PokerFi shall not be liable for direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

9. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately after publication on the platform.

10. Termination

We may suspend or terminate your account at any time, with or without prior notice, for violation of these terms or for any other reason at our discretion.

11. Applicable Law

These terms are governed by Brazilian laws. Any dispute will be resolved in the competent courts of Brazil.

12. Contact

For questions related to these Terms of Use, contact us via email: [email protected]

These terms may be updated periodically. We recommend that you review them regularly to stay informed about your obligations and rights.